Cancellation & Refund Policy

Cancellation Policy

 

Your services are personally reserved just for you. Therefore, your punctuality is greatly appreciated.

We ask for at least 24 hours notice when cancelling or rescheduling an appointment, 72 hours for parties of 4 more. 

If you are running late, please notify us as soon as possible and we will do our best to accommodate you  If you are more than 15 minutes late you may lose your spot.  

This courtesy allows us to schedule another guest , and in turn, maintain a higher availability of our services for you, as well as for others.

All cancellations without 24 hours notice and all no-shows are subject to be charged 50%  of the scheduled service.

We require a credit card when booking any group or spa party bookings. 
Charges will be made for any changes or cancellations we were not notified of.
Refund Policy
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Here at Deco De Mode we strive to give you the best experience from having your services done to interacting with any of our lovely staff.
If you find that your experience was not up to standard please let us know and we would be happy to fix that.
Notify us within 7 days of your service and we will do a complimentary repair for you.
Unfortunately Deco De Mode does not offer any refunds for services or products. A store credit will be given in place of a refund.